Shipping & Delivery
Welcome to our Shipping Policy. This policy outlines the terms and conditions governing the shipping of products ordered from Reinforx. By making a purchase, you agree to comply with the terms outlined below.
1. Order Processing:
a. Processing Time:
- Orders are typically processed within 2-3 business days (excluding weekends and holidays) after payment verification.
b. Order Confirmation:
- An email confirmation will be sent to you upon successful placement of an order. Please review the details for accuracy and contact us immediately if any changes are needed.
2. Shipping Rates:
a. Shipping Costs:
- Shipping costs are calculated based on the weight of the package, the destination, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process.
b. Promotional Shipping:
- From time to time, we may offer promotional shipping rates. Such promotions, including any eligibility criteria, will be clearly communicated on our website.
3. Shipping Methods:
a. Available Methods:
- We offer various shipping methods, including standard, expedited, and express options. The availability of methods may vary depending on the destination.
b. Tracking Information:
- For orders shipped with tracking, a tracking number will be provided in the shipping confirmation email. You can use this number to monitor the progress of your shipment.
4. Shipping Times:
a. Estimated Times:
- Shipping times are estimates and may vary depending on factors beyond our control, such as customs processing times and courier delays.
b. Delays:
- We are not responsible for delays in shipping caused by factors such as weather conditions, customs procedures, or other unforeseen circumstances.
5. International Shipping:
a. Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
b. Shipping Restrictions:
- Some products may have shipping restrictions based on destination. Please review the product details and shipping information before placing an order.
6. Lost or Stolen Packages:
a. Responsibility:
- We are not responsible for lost or stolen packages after delivery confirmation. Please ensure the accuracy of the shipping address provided.
b. Claims:
- If you believe your package is lost or stolen, contact us promptly, and we will assist you in filing a claim with the courier.
7. Changes to Shipping Policy:
a. Notification:
- Any changes to our Shipping Policy will be communicated through our website. Please review this policy periodically for updates.
Thank you for choosing us. We are committed to providing you with a seamless and transparent shipping experience. If you have any questions or concerns, please contact us through the channels provided on our website or at reinforxshop@gmail.com
The Reinforx Team
